Privacy Policy

We are committed to protecting your personal information at any risk. Your trust means everything to us, and we handle your data with care and responsibility.

1. Information We Collect

When you place an order, sign up, or contact us, we may collect the following information:

  • Name

  • Phone number

  • Shipping address

  • Email address

  • Payment method (we do not store credit/debit card numbers)

  • Any messages or feedback you provide

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Contact you about your order status

  • Provide customer support

  • Improve our website and services

  • Send promotional messages (only if you opt in)

3. Sharing of Your Data

We respect your privacy. We do not sell or share your personal data with third parties for marketing. We only share your information with:

  • Courier companies for delivery

  • Payment processors for completing your transaction (e.g., Easypaisa, JazzCash, PayFast or banks)

4. Cookies

Our website may use cookies to personalize your shopping experience and improve site performance. You can disable cookies in your browser settings if you prefer.

5. Your Rights

Under Pakistani privacy principles:

  • You have the right to access your data.

  • You can request correction or deletion of your personal information.

  • You can opt out of promotional messages at any time.

6. Data Protection

We use secure servers and technologies to protect your data from unauthorized access, loss, or misuse.

7. Children’s Privacy

Zawe Toys does not knowingly collect personal data from children under 13 without parental consent. Parents are encouraged to monitor their child’s online activity.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page.

9. User Data Deletion Policy

  • Customers have the right to request deletion of their personal data (such as name, address, phone number, and email).

  • To request deletion, please contact us via email or phone.

  • Upon verification of your identity, we will delete your data from our systems within 7 working days, unless retention is required by law (e.g., tax or accounting records).

  • Once deleted, you may no longer have access to your order history.

10. Contact Us

If you have questions or concerns about your privacy, you can contact us:

📧 Email: zawetoys@gmail.com
📍 Zawe Toys, Hujra Shah Muqeem, Okara, Pakistan 56170