FAQ

For Wholesale inquiry reach us at zawetoys@gmail.com with Subject WHOLESALE

Do you offer free delivery?

Yes we offer free Delivery for all order more than Rs. 1500+ . For more informational Visit our Shipping Policy.

How long does delivery take?

Our most of parcels delivery within 4-6 business days, depending on your location. Urban areas may see faster delivery times.

Do I need to open an account in order to shop with you?

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

How do I /create an account?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

How do I order?

Click Shop on Zawetoys.pk for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out with Cash on Delivery. Check and ensure that all information is correct before you confirmed Order. You will also receive confirmation call when you place an order.

What payment methods are available?

We accept payments via Cash on Delivery for now.

Can I amend and cancel my order?

You can reach us at zawetoys@gmail.com if you need any ammendment or need to cancel your Order.

I have a discount code, how can I use it?

If you have any discount code, you can use it at Checkout window.

How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. You will also received message from our courier delivery company when your parcel is out for delivery.